Contact us

Tell us what you want to make

Send us the product, the market and an approximate quantity. We will reply with a development direction, an honest view on feasibility, and the next questions we need answered.

Where the product will be sold. This shapes which ingredients and claims are permitted.

A rough figure is fine. Our minimum order is 1,000 units.

A link or brand name you are benchmarking against helps us move faster.

We aim to reply to every enquiry within one business day (Monday–Friday, GMT+8). Your details are used only to answer your enquiry — we do not share them with third parties.

After you send

What happens next

1

We reply with questions

Within one business day, we confirm what we understood and ask anything still missing from the brief.

2

Product plan and indicative cost

Once the brief is clear, we come back with a formula direction, packaging options and an indicative cost range.

3

Samples

Samples are typically ready within 7–10 days of the brief being confirmed, and revised until you approve them.

Before you write

A few practical questions

What if I don't know my exact quantity yet?

Give us a rough range. The quantity affects unit cost and sometimes the packaging options, so an approximate figure lets us give you a meaningful answer rather than a vague one.

Can I send you a reference product?

Yes, and it helps. Send us the product you want to match or improve, and tell us which characteristics matter most — scent, texture, performance or cost. We will develop our own formulation based on it.

Can we sign an NDA before I share details?

If you need a non-disclosure agreement in place before discussing your product, mention it in your message and we will arrange it.

Do you work with first-time brand owners?

Yes. Plenty of our customers arrive with a product idea and a target market rather than an established brand. What matters is that you know roughly what you want to make and where you intend to sell it.

WhatsApp